Whether you have a technical question, need onboarding assistance, or want to explore a partnership — our team responds within 24 hours.
Our support team is available Monday through Friday, 9 AM to 6 PM (PKT). For urgent issues, use our priority support channel.
For general questions and help requests
support@yourdomain.com
For urgent technical issues and outages
urgent@yourdomain.com
For enterprise plans and collaboration
business@yourdomain.com
We reply to all messages within
24 business hours
Quick answers to the questions we receive most often.
Log in as Admin, navigate to "Add Employee" in the sidebar, fill in the employee details, and send them their login credentials. They can log in immediately.
The EMS Desktop Agent is a lightweight application installed on employee computers. It automatically logs attendance and allows live screen monitoring from the admin dashboard.
Yes. All data is encrypted in transit and at rest. We follow industry best practices for data security and never sell your organization's data to third parties.
The EMS web interface is fully responsive and works on any device including smartphones and tablets. A dedicated mobile app is on our roadmap.
Employees submit a leave request through their dashboard. Admins receive a notification, review the request, and approve or reject it. The employee is notified instantly.
Yes. New organizations can use EMS with full features. Contact us to learn about our plans and which option fits your team size.